Terms of use
1. Introduction
Please carefully review the following terms of use (hereinafter referred to as "Conditions") before accessing and using the website https://www.medinmleko.si (hereinafter referred to as "website").
By accessing the website, you acknowledge and agree to abide by these terms of use. This document establishes the terms of use for the website and constitutes a legally binding contract between the visitor/user and the provider, MED IN MLEKO d.o.o. The website https://www.medinmleko.si is operated by MED IN MLEKO, beauty solutions and store, d.o.o., located at Ihanska cesta 3, SI-1230 Domžale, Mat.št. 6167888000, Tax no. 76785980 (hereinafter referred to as the "provider").
This legal document represents a valid and binding agreement between you and the provider. If you do not agree to these terms of use, please refrain from using this website. The terms of use and the privacy and cookie policy are mandatory and binding documents that every visitor/user agrees to upon accessing the website.
The term "you" refers to the visitor/user or customer of the website, while "we/our/us" refers to the provider. The term "Terms of Use" refers to the general terms and conditions governing the use of this website. The general conditions of use encompass the website's operation, the user's rights, and the business relationship between them.
2. Acceptance of the terms of use of the website
By accessing and utilizing the website, you acknowledge and accept the conditions set forth in these Terms of Use and the Privacy and Cookies Policy. These terms collectively govern your use of the website, including accessing information such as texts, offers, suggestions, news, graphics, photographs, and other materials (referred to as "content") available on the website.
Your use of the website is contingent upon your agreement to these Terms of Use and your adherence to them. Your initial use of the website is considered as your acceptance of these terms.
These Terms of Use pertain exclusively to the utilization of the website and do not extend to any other legal relationships between you and the provider. The information provided on the website is solely intended as a guide for using the website. Any other individual legal relationships, partnerships, business associations, collaborations, etc., will be subject to separate individual agreements.
If you do not agree to these Terms of Use, we recommend refraining from accessing or using this website.
3. Restrictions on the use of the website
The Provider hereby grants you a personal, limited, non-exclusive, and non-transferable right to utilize the Website for personal and non-commercial purposes, subject to compliance with these Terms of Use. By using the website, you acknowledge and confirm that you will not engage in any activities that are illegal, unethical, or inconsistent with the terms of use and the intended purpose of the website.
The Provider reserves the right to thoroughly investigate any violations of these Terms of Use, threats, and unauthorized use of the Website, and will take appropriate action as deemed necessary. This may include reporting suspected illegal activities to law enforcement authorities, regulators, or other competent individuals. If required by law, the Provider may disclose relevant information, such as personal names, email addresses, IP addresses, search history, etc., to the aforementioned authorities.
You are strictly prohibited from using any software or means to gather information about other users' website usage or to identify their identities. Additionally, you may not duplicate the website and/or represent yourself as the Provider (medinmleko) or sell, rent, sublicense, lend, or otherwise distribute any content from this website, except as expressly permitted by these Terms of Use.
You agree not to engage in any activities that, in our judgment, would excessively burden our website and its infrastructure, or interfere with its proper functioning. Furthermore, you agree not to attempt to circumvent any measures we have implemented to restrict access to the website.
4. Users and customers of the website
To the fullest extent permitted by law, the provider disclaims any liability for all content available on this website, including information and materials associated with user and visitor profiles, questions and answers, information requests, user comments, and more.
You acknowledge and agree that you are solely responsible for any content you provide to the provider. The provider does not guarantee the accuracy, completeness, or quality of user profiles, content, comments, and other information collectively referred to as "Information."
5. Exclusion of liability
To the fullest extent permitted by applicable law, the Provider does not provide any warranties or guarantees, express or implied, regarding the relevance, reliability, availability, timeliness, and accuracy of the information, website content, and links to third-party websites on our website, except for the content and information explicitly specified in these terms of use. This applies to all information, content, and graphics associated with the website.
Please note that information about goods and services provided on this website may be inaccurate or contain typographical errors. The provider shall not be held responsible for any direct, indirect, consequential, or other damages or losses, including but not limited to data loss, loss of profits, loss of goodwill or reputation, personal injury, or any other damages arising from:
I.) your access and use of this website;
II.) inability to use the website;
III.) any information or content on our website, except for those that are legally mandated and defined as mandatory;
IV.) user-provided information or material on our website.
This exclusion of liability applies regardless of whether the damages were caused by breach of contract, tort, negligence, strict liability, or any other legal theory.
Despite the above, the provider always strives to provide and transparently update the information specified in the following section.
6. Availability of information
The provider is committed to providing the customer with the following information at all times:
I.) Company identity (company name and registered office, registration number).
II.) Contact information that enables quick and efficient communication (email, telephone).
III.) Essential characteristics of goods or services (including after-sales services and guarantees).
IV.) Availability of items (every item or service offered on the website should be available within a reasonable time).
V.) Conditions of delivery of articles or performance of services (method, place, and deadline of delivery).
VI.) Clearly and unambiguously determined sales prices, which must be transparent and indicate the applicable taxes and transportation costs.
VII.) Method of payment and delivery.
VIII.) Time validity of the offer.
IX.) The period within which it is possible to withdraw from the contract and the conditions for withdrawal, including any associated costs for the customer to return the item.
X.) Explanation of the complaint procedure, including all relevant information about the contact person or customer service department.
The provider will only contact the user via remote communication means if the user does not expressly object to it. Advertising electronic messages will contain the following components: clear and unambiguous indication that they are advertising messages, clearly visible sender information, and clear identification of various campaigns, promotions, and other marketing techniques. The terms of participation in such activities will be clearly defined, and a clear method for unsubscribing from receiving advertising messages will be provided. The provider will explicitly respect the user's preference not to receive advertising messages.
7. User opinions and comments
Opinions or comments shared by users are an integral part of the website's functionality and are intended for the user community. The provider allows any registered user to submit their opinion, which is then reviewed before final publication. However, the provider reserves the right not to publish opinions or contributions that are deemed offensive, obscene, or lacking in value for other users and visitors.
By submitting an opinion or comment, the user explicitly agrees to the terms of use and grants the provider permission to publish part or the entire text across all electronic and other media. The provider retains the right to use the content indefinitely and for any purpose that serves its business interests, including its publication in advertisements or other marketing communications. At the same time, the author of the opinion declares and guarantees that they hold the intellectual property rights, including moral rights, to the written opinions and comments, and they non-exclusively transfer these rights to the provider indefinitely.
8. Prices
All prices displayed include VAT, unless explicitly stated otherwise. The prices are applicable at the time of placing the order and do not have a predetermined validity. They are valid for payments made using the specified payment methods and under the specified conditions. While we make every effort to provide accurate and up-to-date information, there may be instances where the price information is incorrect. In such cases, or if the price changes during the order processing, the provider will allow the buyer to cancel the purchase. Additionally, the provider will offer a mutually satisfactory solution to address the issue.
9. Disclaimer
The provider strives to ensure that the information published on its pages is accurate and up-to-date. However, there may be instances where certain data change rapidly and the provider may not be able to update them in a timely manner.
10. Right to refuse, block users, terminate the website
The provider reserves the right to deny access to the website to any visitor and to prohibit their use of the website, either partially or entirely. This action may be taken if there is a reasonable belief that:
I.) You have violated these terms of use or other rules.
II.) There is a potential legal risk or risk of negative exposure for the provider.
III.) Providing access to the website is no longer economically viable, feasible, or acceptable.
We will make every effort to notify you promptly via email (if provided) in the event of website termination, user rejection, or user blocking.
11. Intellectual Property
This website and its content are the intellectual property of the provider, its partners, or its authors and are protected by copyright, trademark, or other intellectual property rights. Without the express written consent of the right holder, you may not use, copy, sell, lease, transfer, or otherwise distribute and use the website and its content for personal or commercial purposes, unless otherwise specified in these Terms of Use.
The website https://www.medinmleko.si, including its logo, the registered trademark medinmleko®, images, texts, website content, graphic design, databases, and company identity, is the intellectual property of the provider and/or its partners. These rights belong exclusively to MED IN MLEKO d.o.o. and/or its affiliates, including any material rights in texts, graphics, content, trademarks, databases, etc., created by third parties, contractors, employees, consultants of the provider, and other partners. By accepting these Terms of Use, you acknowledge that all of the aforementioned is protected by copyright, trademark, or other intellectual property rights.
You may use the registered trademark medinmleko® without express consent as a reference when referring to services provided or performed by the provider. However, for any other purposes, including commercial use, you must enter into a contract with us and provide appropriate compensation. Any use of information obtained from the provider, its customers, business partners, or consultants without express written consent is prohibited. The same applies to the copyrights and other intellectual property rights of the provider and its business partners.
12. Links to Third Party Websites
The provider does not have control over third-party websites, and therefore, the provider cannot be held responsible for the content or links present on those websites. Third-party websites have their own terms and conditions which are applicable. Any references or links to third-party websites on our website should not be construed as a recommendation, approval, or endorsement of those websites. The provider disclaims any liability for any damages incurred by users through the use of third-party websites.
13. Other
By accepting these terms of use, it is acknowledged that no business, partnership, employment, or other formal relationship is created between the parties.
These terms, including the Privacy and Cookie Policy, solely govern the legal relationship between you and the provider in relation to the use of this website. In the event of a purchase made through the website, a separate contract will be established or an invoice will be issued to the customer.
The failure of either party to exercise any right or provision under these terms of use shall not be deemed as a waiver of such right or provision, nor shall it affect any other rights that the website user may have.
The provider shall not be held responsible for any failure to fulfill its obligations under these terms of use if such failure is due to circumstances beyond its control (force majeure).
If any provision of these terms of use is deemed unenforceable or invalid, it shall be limited or eliminated to the extent necessary to preserve the validity of the remaining provisions.
The provider reserves the right to transfer its rights and obligations under these terms of use to third parties without requiring your consent.
These terms of use come into effect upon accessing the website and remain valid until you cease to use the website or until these terms of use are terminated.
14. Governing Law and Jurisdiction
The provisions of these general Terms of Use and the Privacy and Cookies Policy are interpreted in accordance with the laws of the Republic of Slovenia. In the event of any disputes, customers are encouraged to seek resolution through peaceful means. If a peaceful resolution cannot be reached, the Slovenian court shall have exclusive jurisdiction to settle such disputes.
15. Changes to Terms of Use
The provider retains the right to modify and update the Terms of Use on the website at any given time. It is your responsibility to stay informed about any changes. The date of the most recent modification can be found at the bottom of this document. Should you have any inquiries, feel free to contact us at info(at)medinmleko.si. In the event that these terms of use become unacceptable to you or you disagree with them following any modifications, we kindly request that you discontinue using the website. Your continued use of the website implies your acceptance of the revised terms of use.
16. Contacts, Feedback and Complaints
If you wish to contact us regarding the Terms of Use or the Privacy and Cookies Policy, please reach out to us at info(at)medinmleko.si. By providing your feedback, you agree that we may utilize it to enhance and/or make modifications to our website, without any limitations or payment obligations.
Last update / July, 2024